Privacy Policy

1. Who We Are

Hartwell & Stone Construction Ltd ("we", "our", "us") is the data controller for personal information collected through this website. Our registered address is 14 Duke Street, Chelmsford, Essex CM1 1HL.

2. Information We Collect

We may collect the following information:

• Name, email address, phone number and postcode submitted through our contact form
• Project details you provide in quote requests
• Technical data such as browser type and IP address (via essential cookies only)

3. How We Use Your Information

We use your information solely to respond to enquiries, provide quotations, and manage construction projects. We do not use tracking cookies, advertising cookies, or share your data with third-party marketing services.

4. Legal Basis for Processing

We process your data based on: (a) your consent when submitting a form; (b) legitimate interest in responding to business enquiries; (c) contractual necessity when managing a construction project.

5. Data Retention

We retain enquiry data for up to 24 months. Project-related data is retained for the duration of any guarantees or warranties (up to 10 years). You may request deletion at any time.

6. Your Rights

Under UK GDPR, you have the right to access, rectify, erase, restrict processing, and port your personal data. To exercise these rights, contact us at info@hartwellandstone.co.uk.

7. Cookies

This website uses only essential cookies required for basic functionality (e.g., cookie consent preference stored in localStorage). We do not use analytics, advertising, or third-party tracking cookies.

8. Contact

For any privacy-related queries, contact us at info@hartwellandstone.co.uk or call 01245 267 891.